A dying dad wrote a heartbreaking note telling his daughters he loved them as he waited two hours for an ambulance.
Ronald Volante pulled the alarm cord in his sheltered housing accommodation after suffering heart failure last November.
But paramedics took 100 minutes to reach him after his call was downgraded to ‘low priority’ after operators failed to pass on his medical history.
And by the time they got to his Merseyside flat, the 74-year-old had passed away.
In his last moments Mr Volante was able to write a message to his two daughters on the back of an envelope.
Read more: itv.com